Customer Relation

If you lose your key in your own pocket how could you find it anywhere else? Once in a while it is necessary that you do search your own pocket. The key could be there stopping a gaping hole in your pocket preventing the loss of items. Looking inwards or awareness of the self is […]

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Is it important to delight your customer? There is no doubt among professionals on how we need to treat our customers. Is it difficult to delight a customer? No…not at all. Then why the appalling statistics on customer retention?  Is there any proven and consistent way to create delight in customers? I can say based […]

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